Payment Policy of Global Seafreight Solutions Ltd.

Last Updated: 09/05/2024

This Payment Policy outlines the terms and conditions governing payment for services provided by Global Seafreight Solutions Ltd. (“GSS”, “us”, “we”, or “our”). By engaging our services, you agree to comply with this Payment Policy.

Payment Terms:

Payment Due Date: Payment for services rendered by GSS is due on the agreed-upon date specified in the invoice or contract. Unless otherwise stated, invoices are payable within [number] days from the date of issuance.

Accepted Payment Methods: We accept payment via bank transfer, credit card, or other agreed-upon methods. Details for bank transfers will be provided on the invoice.

Late Payment: Any payment not received by the due date will be considered late. Late payments may be subject to a late fee of 20% of the outstanding balance per [time period] until payment is received in full.

Disputed Charges: If you have questions or concerns about any charges on your invoice, please contact our billing department within 3 working days of receiving the invoice to resolve any disputes. Failure to notify us of disputed charges within this timeframe may result in the charges being considered valid and non-refundable.

Currency: All payments must be made in the currency specified on the invoice unless otherwise agreed upon in writing.

Taxes: Prices quoted for services do not include applicable taxes, which will be added to the invoice as required by law.

Payment Process:

Issuance of Invoice: An invoice will be issued upon completion of the services or as otherwise agreed upon between GSS and the client.

Payment Remittance: Clients are responsible for remitting payment to GSS by the due date specified on the invoice.

Acknowledgment of Payment: Once payment is received, GSS will acknowledge receipt of payment and provide confirmation to the client.

Refund Policy:

Refund Eligibility: Refunds may be issued at the discretion of GSS in accordance with the terms outlined in the service agreement or contract.

Refund Process: Requests for refunds must be submitted in writing to GSS and will be processed within a reasonable timeframe. Refunds, if approved, will be issued using the original payment method.

Contact Us:

If you have any questions or concerns about our Payment Policy, please contact us:

By email: payments@mygss.org or By visiting our website: www.mygss.org/payments